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- HP Pavillion All in one 22-a113w wont power on

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04-01-2017 11:10 PM
HP Pavillion All in One 22-A113W will not power on. Little light on the back is on but will not power up. Tried different outlet. Unplugged, hit power button for 5 seconds and plugged back in and tried. Nothing. Unplugged printer and removed all devices as well. Nothing. Please help.
04-02-2017 01:36 AM
Hello @Charlyduck
Thank you for posting in the HP Support forum. Welcome onboard!
I am sorry for the issues you experience with your HP computer.
Please, review these 3 HP official articles about such issues you experience now.
Follow the appropriate steps that fit your case to attempt to fix the issue:
>> http://support.hp.com/us-en/document/c03513214
>> http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03561545-4
>> http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net§ion=ccweb&as=true&SFS=tdoc
If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:
>> http://support.hp.com/us-en/document/c00372730
>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hope this helps. Let me know if you face difficulties.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
