Have preinstalled ms office but need product key

[Mohammadali1]

Have MS Office preinstalled when I got my hp convertible but how can I get product key for the activation?

[WAWood]

@Mohammadali1

Hello;

Allow me to welcome you to the HP forums!

First of all, you need to know that HP keeps no records of individual MS Office product keys associated with individual PCs. That means there is no way to obtain this information from HP.

Second, ever since Office 2013, MS Office has been distributed in two different forms: (1) installed locally, (2) installed using Click-to-Run (CTR).  The local versions used a product key received with the purchase (or via email, from a download), the CTR versions used a product key received via email from MS, but it was NOT stored on the PC.

If you have the Local version, you should be able to retrieve that key using these utilities:  https://www.lifewire.com/free-product-key-finder-programs-2625119

If you have the CTR version, the key is not stored locally, and you can only get it by contacting Microsoft.

Good Luck