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HP Recommended
pavilion
Microsoft Windows 10 (64-bit)

So my onedrive was full on my desktop so i decided to try move some items to give it some space but i moved some and when i try to open an app it says 'Error- We cannot find- 'materials/console/background_01.widescreen.vtf' i do not recall moving this. I was wondering if anyone knew where i could possibly find it because i need it.

Thank You

1 REPLY 1
HP Recommended

 

@toptoptopsecret

Welcome to the HP Forums!

 

I understand you are receiving a message "We cannot find____widescreen.vtf".

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? Have you attempted a system restore?

Did you log into your One Drive account and check if the "Widescreen App" was a part of any recent (Automatic) backups done?
(This way we can check if the app was moved and then deleted from your system)

 

Please reply with the details for further assistance.

 

Eager to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

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