cd disk stuck in drive

[KBurman]

I have this same problem, how did you get the disc out?

[The_Fossette]

Hi @KBurman

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you want to know how to remove the CD stuck inside the DVD drive.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

It depends on what kind of PC you have, a model number and serial number would be helpful, a lot of the new drives are held in by 1 screw which is on the bottom of the notebook. if you slide the drive out maybe you can get the disk.

NOTE: Send the serial number in a private message.

Looking forward to your reply and you have a great day.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[KBurman]

I figured out how to gently open the back enough to reach in and grab the DVD.  Thanks all for the suggested videos etc

[The_Fossette]

Hi @KBurman

Perfect, I am really glad to hear that!

Should you have any further questions, please do not hesitate to contact me.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!