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‎01-31-2009 08:45 AM

HP Recommended
I need to do a full system recovery on my V6310US laptop running Vista Home.  I have the HP recovery disk.  When it gets to the second screen (reformatting Windows and reinstalling original content) of Recovery Manager, the program hangs at Progress: 15%.  Is this normal? If not, what's going on?  Any suggestions?
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‎02-02-2009 07:59 AM

HP Recommended
I tried one more time, and suddenly it stopped hanging and churned through the recover process and re-installed all the original programs.  Now,  I have anotherr problem but I will start a new thread for it if I don't find any answers in these forums.

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‎01-31-2009 09:11 AM - edited ‎04-21-2016 12:47 AM

HP Recommended

Why not try doing it from the recovery partition on your hard disk(unless you have deleted it).

Here is the web page that explains how it is done. The HP web page has a lot of information about the Recovery Manager.

You can access recovery manager on the recovery partition by repeatedly pressing the F11 key during startup. Itt is less hassle and faster than using recovery DVDs.


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‎01-31-2009 02:19 PM

HP Recommended

I am using the HP recovery disk because my hard drive crashed and had to be replaced.

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‎01-31-2009 02:53 PM

HP Recommended
Yow! Is the HDD you replaced it with the same size or smaller or an HP replacement?

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎02-01-2009 08:20 AM

HP Recommended
The original HD was a Toshiba 100GB 5400RPM SATA.  I replaced it with a Western Digital 320GB 5400RPM SATA, which is listed as a compatible replacement.  The new HD passed the diagnostics in the set-up utility.  We also re-seated both the  HD and the memory.
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‎02-02-2009 07:59 AM

HP Recommended
I tried one more time, and suddenly it stopped hanging and churned through the recover process and re-installed all the original programs.  Now,  I have anotherr problem but I will start a new thread for it if I don't find any answers in these forums.
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‎04-20-2016 04:14 PM - edited ‎04-20-2016 04:14 PM

HP Recommended

New link for the link in an earlier answer by Erico

 

 

http://support.hp.com/us-en/document/c01525598?jumpid=reg_r1002_usen_c-001_title_r0001

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