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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-24-2017 10:15 PM

HP Recommended
Product: pavillion hpe-235f
Operating System: Microsoft Windows 10 (64-bit)

I installed Hp support assistant, but it will not detect my pc a desktop pavillion hpe-235f anyone know why?

2 REPLIES 2

‎03-25-2017 06:46 AM - edited ‎03-25-2017 11:35 AM

HP Recommended

See the following HP Support Assistant troubleshooting guide.

http://support.hp.com/gb-en/document/c03601631

 

Try downloading the version at the following HP web page and installing it over the old version that isn't working for you.

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...


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‎03-25-2017 10:33 AM

HP Recommended

I did what you directed but to no avail.  still does not recognize the computer.

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