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HP Recommended
Envy All-in-One 27-P014
Microsoft Windows 10 (64-bit)

Hi, I am trying to connect my new Asus G20CB-B21 Desktop and can not see it.  I've tried connecting HDMI to HDMI and HDMI to USB and USB to HDMI.  I am using a j5create to convert to HDMI to USB.  I have not setup this PC, it is brand new out of the box.  The HP site says the HDMI connection is on the back left side and switch on lower bottom left, not on this one.  The HDMI is in the middle back and I can provide pictures. The lower soft button which there is one on both lower side do nothing.  I have updated my video graphics driver based on needed update.

3 REPLIES 3
HP Recommended

Hi,

 

Your machine has the following ports at the back

 

Figure : CamshaftT back I/O ports
CamshaftT back I/O ports
  1. DC power in
  2. Power indicator LED
  3. HDMI
  4. USB 3.0: 2
  5. LAN (Ethernet)
  6. USB 2.0: 2
  7. HDMI
  8. Display source select button

Source:    http://support.hp.com/au-en/document/c04826818

 

Looks like they are ALL HDMI out ports. Connecting HDMI out port to other HDMI out port (in this case from your Asus) won't give you anything.

 

Regards.

BH
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HP Recommended

Thank you.  On the back and it is hard to see in the picture, 3 is "HDMI Out" and 7 states "HDMI In". 

HP Recommended

@tiatisha wrote:

Thank you.  On the back and it is hard to see in the picture, 3 is "HDMI Out" and 7 states "HDMI In"


Hi,

 

Iin this case it must have a switch and normally the HDMI in port is for a games console or x-box. Please try the following setup

 

     http://support.hp.com/au-en/document/c03367952

 

Regards.

BH
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