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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-02-2017 10:38 PM

HP Recommended
Product: HP Notebook - 15-ac151sa (ENER
Operating System: Microsoft Windows 10 (64-bit)

Hi, I am having trouble controlling my screen magnification. When I move my mouse the screen goes from default to 300% to 25%. Constantly I am resetting it to default. Can anyone help please? May thanks, Paul

1 REPLY 1

‎02-03-2017 12:22 PM

HP Recommended

@Pablo101,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are facing issues with your HP Notebook - 15-ac151sa wherein the screen magnification keeps varying.

 

This issue could occur if the Windows 10 Accessibility Options are enabled.

 

Hence, you may disable the Windows 10 Accessibility Options by following the steps in the link: Windows 10 Accessibility Options

 

Also, try with a different mouse and check.

 

Let me know how that works.
 

I hope you have a good day ahead.

Rainbow23 - HP Support.
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