HP ALL-IN-ONE - 20-C020 lcd screen

[Overminded]

The screen on my 19.5'' All in one desktop cracked. Model V8P23AA. What is the part number of the screen I need to order to replace the screen?

[DavidSMP]

Hi @Overminded,

Thanks for stopping by the HP Support Forums! 🙂 Good day.  I read your post about the cracked screen and seeking information regarding the part# of the screen. I will be delighted to assist you here. 🙂

Stupendous diagnosis and spectacular analysis of the issue before posting.  Kudos to you on that score. It is always a privilege to work with technical specialists like you. 🙂

We greatly value your relationship with HP. You are a valued HP customer and we appreciate you greatly for doing business with HP. I take it as a privilege to share this platform with you.:)

Please follow these steps to the “T” and you should be able to locate the required part number.

Please visit this link: http://partsurfer.hp.com

Then please select the country as the United States and enter the product# of the computer and follow the on-screen instructions.

That should do the trick for you.

You could also call HP parts store to order the part. The phone number is listed on the website.

Please check this link out also: http://partsurfer.hp.com/Search.aspx?searchText=V8P23AA

Please select the correct part number for your product.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂