Intel RealSense Camera Installation Fails, Corrupt Firmware?

[graystet]

The RealSense camera in my HP Pavilion All-in-One - 24-b017c (Touch) quit working; Windows Hello says it "can't find" the camera. Tried reinstalling from Device Manager, but failed. Next tried reinstalling / updating the drivers, but that fails as well (see attached screen capture).

Does anyone have any ideas? Worked before; PC is about 6 months old.

[Riddle_Decipher]

@graystet

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

As I understand Intel RealSense Camera Installation Fails and you need help with the same,

Don't worry, here's a related HP Forums post that seems to have helped many others: Click here

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, 

Mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,