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- Intel RealSense Camera Installation Fails, Corrupt Firmware?

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01-27-2017 12:22 PM
The RealSense camera in my HP Pavilion All-in-One - 24-b017c (Touch) quit working; Windows Hello says it "can't find" the camera. Tried reinstalling from Device Manager, but failed. Next tried reinstalling / updating the drivers, but that fails as well (see attached screen capture).
Does anyone have any ideas? Worked before; PC is about 6 months old.
01-28-2017 11:52 AM
Thank you for joining HP Forums.}
I'll be glad to help you 🙂
As I understand Intel RealSense Camera Installation Fails and you need help with the same,
Don't worry, here's a related HP Forums post that seems to have helped many others: Click here
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Regards,
Riddle_Decipher
I am an HP Employee
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