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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-08-2017 02:30 AM

HP Recommended
Product: Pavillon 23xi
Operating System: Other
Hello everyone ... I have a ps4 who has worked on all television, including my PC monitor (hp pavilion 23xi). But after trying in vain to install the Google Chromecast, the HDMI's monitor does not recognize me the PlayStation . Why? What can I do? Thanks so much
4 REPLIES 4

‎02-08-2017 08:30 AM

HP Recommended

Try changing the source from the onscreen display. Check the manual of your PlayStation and the cable you are using to see which source you need to use.

 

change sourvce.png

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎02-08-2017 08:33 AM

HP Recommended
Already done...but nothing is changed. I played on this monitor until last month, after connecting the Chromecast, the monitor does not recognize me the PlayStation
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‎02-08-2017 09:08 AM

HP Recommended

Connect something else, such as a notebook or a PC to the display to test it.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎02-08-2017 09:14 AM

HP Recommended
If i connect my notebook via hdmi, the monitor works. Only with my ps4 (that it works on all tv in my house)
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