Monitor wont turn on

[AlexWithington]

HI there,

My monitor recently stopped working. The LED power signal on the back lights up briefly when inserting the AC Adapter in to the monitor but goes off straight away.

I don't know if the AC Adapter is the problem or the connection in the monitor.

Is there anywhere I can get a replacement AC Adapter from/do HP sell these separately?

The adapter is 19v 2.1a.

Thanks,

Alex

[praveen196]

@AlexWithington Welcome to HP Community!

I understand that you are looking for an adapter  for the monitor.

L16945-001 ADPTR, 30BD DA 30W 19V 1.58A DELTA

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

Or alternatively, Contact HP for setting up an order/service via phone support 

Keep us posted,

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