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HP Recommended
Hp Stream 11
Microsoft Windows 8.1 (64-bit)

I went on google chrome and went on youtube. I was unable to scroll, however my clickpad still works.  I tried reloading the page. I won't scroll no matter what even if I'm on chrome, not on  chrome . If i do anything I am still unable to scroll.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Try to update the toupad driver of the PC.

Link:

http://support.hp.com/us-en/drivers/selfservice/HP-Stream-11-Notebook-PC/7372144/model/7538969

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answerAccept as Solutionif it solves your problem.

View solution in original post

1 REPLY 1
HP Recommended

Try to update the toupad driver of the PC.

Link:

http://support.hp.com/us-en/drivers/selfservice/HP-Stream-11-Notebook-PC/7372144/model/7538969

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answerAccept as Solutionif it solves your problem.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.