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- No Signal on HDMI input

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04-23-2017 11:40 AM
I have an HP2311x monitor. I use it hooked directly to my computer via DVI and it works fine. I aam trying to hook up a Samsung Blu-Ray player to the monitor via the HDMI in put. I have run a cable from the HDMI out on the player directly to the HDMI in on the Monitor, but I get a no signal message on the monitor. I have tried using a different HDMI cable and unplugging and ressetting the monitor, but I still get the no signal meaasage. How can I solve this/
04-24-2017 12:56 PM
Hi @Doc_Moonlight,
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As I understand you are having no input signal while connecting using HDMI on your HP Monitor. Don't worry as I have a few steps to help you get through this concern,
To provide you with an accurate solution, I'll need a few more details:
Does your monitor have an internal speaker?
Have you tried with a different HDMI cable?
Have you tried connecting the TV to an alternate device and check if that works?
Have you tried connecting the Monitor to a different product such as PlayStation or Xbox and check if it works?
You should be able to directly connect the HDMI port on the back of the Blu-ray player to the HDMI port on the monitor. In most cases, connecting your Blu-ray player to your computer won't work, because older video cards don't includeHDCP support on the VGA connection. HDCP is a content protection feature that works when all components, including the player and monitor, are able to decode the connected signal.
Connecting your Blu-ray player to your monitor is that you may need some kind of external speaker connection also. If your monitor doesn't include a speaker or headphone jack, you will need to connect the audio from the back of the Blu-ray player to some external speakers in order to hear audio from the Blu-ray player.
Please respond to this post with the details for further assistance.
Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Jeet_Singh
I am an HP Employee
04-24-2017 03:49 PM
Hi @Doc_Moonlight,
Thank you for replying,
I appreciate your time and efforts,
As I understand the monitor works fine with other devices, this definitely suggests that it's not an issue with HDMI cable or the monitor. I would suggest you try this Samsung blue ray player on a TV and check if that works. If the issue persists, I would suggest you contact their tech support for further assistance.
I hope this helps. Let me know if you need any further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
Regards,
Jeet_Singh
I am an HP Employee
