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‎04-23-2017 03:32 PM

HP Recommended

I think it's ridicutlous that you have such a short list of compatible cards. I just bought a GeForce GT 730 which is nearly identical in most specs to the 530 but the 730 won't run. Seriously, HP should be put out a clear warning with all of their PCs that they limit upgradability and ship the computers with compatible hardware. Apparently it's a very short list so it should only take 1 page of paper. Now I'm stuck with a video card I can't use and have you tried finding a 530 even for sale? I suspect the others are similarily rare.

1 REPLY 1

‎04-24-2017 12:15 PM

HP Recommended

Greetings @MichaelWigle, 

 

I have brought your issue to the attention of an appropriate team within HP. 

 

They will likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Forum.

Chimney_83
I am an HP Employee

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