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HP Recommended
Compaq Pressario
Microsoft Windows 10 (64-bit)

Hello,

 

Due to a power cut I was forced to re-install windows 10 onto my old HP desktop computer, but the display is now squashed. When I look at the display adapter it just says "Microsoft Basic Display adapter"

 

I read somewhere that the correct adapter would be identified after windows 10 had updated, but windows 10 is now fully up to date and the correct display adapter has still not been detected.

 

The only resolution I can get is 1024 x 768. The resolution box is greyed out and the drop down arrow does not work, so I cannot change the resolution at all now.

 

Is there a way I can find out what my display adapter really is, so that I can get the correct driver for it?

 

Here are the details of my computer;

 

Compaq Pressario desktop PC

Model: SR 2029UK

prod#: RF78SAA-ABU

s/n: [personal information removed]

 

I do hope someone can help.  

 

Many thanks 

 

Tog

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The only suggestion I can offer would be to try the W8 driver and see if that works. 

 

There is no W10 driver for the graphics adapter your PC has.

 

http://www.nvidia.com/download/driverResults.aspx/82758/en-us

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The only suggestion I can offer would be to try the W8 driver and see if that works. 

 

There is no W10 driver for the graphics adapter your PC has.

 

http://www.nvidia.com/download/driverResults.aspx/82758/en-us

 

HP Recommended

Thank you so much for taking the time to help.

 

That download worked perfectly . Windows 10 recognises the display adapter and I now have a decent resolution 🙂

HP Recommended

You're very welcome.

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