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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-14-2017 01:42 PM

HP Recommended

hello,i have a problem with my pc i am on windows 10 and my hdmi input  button dose not work i tried everything.

2 REPLIES 2

‎03-15-2017 08:17 AM

HP Recommended

Welcome to HP Forums @ghostdragon1231,

 

Thanks for the post. 

 

I see you are getting unable to use the HDMI button the computer. 

Don't worry, I will be glad to help. 

Have you run HP Support Assistant or HP My Display?

May I have the model/product number of your computer? Click here for assistance. 

 

Recommend you to run HP Support Assistant to make sure all the drivers are updated. Click here for assistance. 

Also, make sure all the Windows updates are installed. 

Please refer to this HP Forums post where the issue was resolved by using HP My Display.

However, HP My display is not available for Windows 10 yet. Click here. 

Download My display for Windows 8.1 and once it is downloaded on the computer. 

Right-click on the file and run in Windows 8.1 compatibility mode. 

 

Let me know how it goes. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

‎03-23-2017 02:57 AM

HP Recommended

Thanks for the post and Welcome to HP Forums

 

Please try the steps suggested to below article
http://support.hp.com/in-en/document/c01186408

 

Thank YOu

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


I am an HP Employee
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