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- New HP Elitedesk 800 G1 - no wireless adaptor?
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11-26-2014 12:39 PM
I have a brand new HP EliteDesk 800 G1 small form factor PC running Windows 7 - code H5T99EA. It doesn't appear to have a wireless adaptor - certainly none shows up in the Harware Profile.
I can only connect to the Internet via ethernet cable. I get no option to connect via wireless and my wireless router is not discovered when I try (nor are any other local wireless access points.
Do I need to download a driver for the wireless adapter - presumably there is one installed?
Thanks
John
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11-26-2014 01:13 PM - edited 11-26-2014 01:15 PM
Is an optional device, check the specification page 4.
Integrated Intel® I217LM Gigabit Network Connection; optional wireless LAN card available
http://www.hp.com/hpinfo/newsroom/press_kits/2013/HPDiscover2013/HPEliteDesk800_datasheet.pdf
11-26-2014 12:59 PM
Thanks for your reply. There is no Wireless Lan adaptor in Device Manager | Network Adaptors, which is a surprise... Shouldnt one be included with a brand new PC? The only adaptor found is Ethernet Connection 1217-LM
Could it be a driver issue?
11-26-2014 01:13 PM - edited 11-26-2014 01:15 PM
Is an optional device, check the specification page 4.
Integrated Intel® I217LM Gigabit Network Connection; optional wireless LAN card available
http://www.hp.com/hpinfo/newsroom/press_kits/2013/HPDiscover2013/HPEliteDesk800_datasheet.pdf
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