• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-16-2017 09:33 AM - edited ‎03-16-2017 09:34 AM

HP Recommended
Product: HP Pavilion 23 All in One
Operating System: Microsoft Windows 10 (64-bit)

Hi, my HP Pavilion 23 all in one does not respond to my mouse or touch clicks. The mouse can highlight the particular icon but the computer doesnt respond to clicks. I can over over an icon and press enter and that works up to a certain point but after that nothing. The computer does respond to the windows key and allows me to type something in and press enter but after it goes to the source it no longer responds to any clicks etc.

1 REPLY 1

‎03-16-2017 11:41 AM

HP Recommended

Hi,

Can you try to go into control panel and go into the mouse app. Here there is option to change speed of double click and see if it helps, there is a small folder which you can try to open.

 

To do this without mouse:  WinKey+R > Type: Control > with arrows go to mouse and press enter > with Tab key goto double-click speed and with arrows move the speed and see if helps.

 

Let me know,

David

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.