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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hey there! @Britt2, Welcome to HP forums.

 

I understand you would like to know how to connect the second monitor your all-in-one PC.

 

Don't worry I'll try to help you out.

 

Did you make any changes to the monitor?

 

Are you trying to extend, mirror or duplicate the display?

 

What cables are used to connect the monitor?

 

Have you tried checking with different video cables?

 

Please provide the product number of your PC to assist you better.

 

As you mentioned you would like to know how to connect the second monitor your all-in-one PC.

 

I have checked the specifications of your PC please find the ports on your PC listed below.

 

Back I/O ports

 

USB 2.0: 2
USB 3.0: 1
DC power in
Power indicator LED
LAN (Ethernet)
HDMI
Hard Drive activity LED

 

Bottom I/O ports

 

Memory card reader
Headphone/Microphone
USB 3.0 charging
USB 3.0 type-C

 

According to the specifications you can connect only one display to your PC using an HDMI cable.

 

You cannot connect any display to the USB-C port as that particular port support data transfer and charging.

 

Use the following instructions to either extend or duplicate the desktop with a second monitor:


1.Right-click anywhere on the desktop.


2.Click Display Settings.

If only one monitor is showing in the window, first verify that the connections are secure between the monitors and the computer. Then, click Detect. If Windows does not recognize both monitors, click Identify. The numbers 1 2, or 3 are shown on the monitor icons to help you identify the monitors.

If Display, Resolution, Orientation, or Multiple displays selections in the Screen Resolution window are dimmed, not allowing you to make the desired changes, see; Configuring the display with the display driver.


3.Use the Multiple displays drop-down list to select one of the following options:


• Duplicate these displays: Show the entire desktop on both displays. 


• Extend these displays: Stretch the desktop across the two displays.


• Show desktop only on 1: Use only display 1 and show nothing on display 2.


• Show desktop only on 2: Use only display 2 and show nothing on display 1.

 

4.(Optional) To change the direction of the desktop extension (usually left or right to match how the displays are physically positioned), select a monitor and drag it to the desired position.


5.When done, click Apply.

 

 

Refer this article to know more information about using two or more monitors.

 

Also, refer the product specifications page of your PC for more information.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Hope this answers your query!

Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

2 REPLIES 2
HP Recommended

I'm tryning to add a second monitor. The mouse doesn't work. Only my home screen appears when I turn on the second monitor. No functionality. Please help.

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
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If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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