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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-13-2017 03:47 PM

HP Recommended
Product: Elite X3 Phone

Using Windows 10 release 15031

Screen will not rotate.  I have tried changing settings, doing a soft reset, nothing seems to help.

I note that this is a common problem with this phone. Does anyone have a solution?

3 REPLIES 3

‎02-14-2017 12:24 PM

HP Recommended

Hello,

 

I work at HP.  

 

From the top of the screen scroll down and make sure the "Rotation Lock" is off (Grey out) .  Programs like "Microsoft Edge" support this feature.   Let us know if this works for you.  You can also call for Elite x3 Support at 1-866-625-1175 and ask for the x3 Team.

 

Thanks,

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‎02-14-2017 02:16 PM

HP Recommended

Thanks for the answer, but that was the first obvious thing to try.  Problem corrected after full reset and restore.

 

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‎02-25-2017 03:31 PM

HP Recommended
It was a problem with the insider version, fixed in 15043
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