• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I am signed in in the HP Support Forum.

I added the forum as a trusted site in my IE 8

I need to post a question about Solution Center and my HP Scanner 5590.

The Help systems says to click on the "New Post" Link near the top of the list.

http://h30434.www3.hp.com/t5/forums/searchpage/tab/message?q=solution+center does not contain the mentioned link, nor does http://h30434.www3.hp.com/t5/forums/searchpage/tab/message.

If I search for "New Post" in the page I get only one match and it is the link for private messages, not for public posts.

What can I do?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi SergioTorresC,

 

The links you have given are to results pages for searches.  To make a new post, simply click "Home" at the top left of any forum page.  From this page, select the most appropriate location (forum) to post your issue.  For example, if your issue is with a Laptop, you want to look in the "Notebook Computers (Laptops)" section for the most appropriate forum, then click the link to enter it.

 

The new post link will appear at the top left of each of these forum pages once selected.

 

Be sure to check out this great guide by Daniel_Potyrala for step-by-step information, too!


  • Clicking the "Kudos star" to the left is a great way to say thanks!

  • When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Rules of Participation

View solution in original post

1 REPLY 1
HP Recommended

Hi SergioTorresC,

 

The links you have given are to results pages for searches.  To make a new post, simply click "Home" at the top left of any forum page.  From this page, select the most appropriate location (forum) to post your issue.  For example, if your issue is with a Laptop, you want to look in the "Notebook Computers (Laptops)" section for the most appropriate forum, then click the link to enter it.

 

The new post link will appear at the top left of each of these forum pages once selected.

 

Be sure to check out this great guide by Daniel_Potyrala for step-by-step information, too!


  • Clicking the "Kudos star" to the left is a great way to say thanks!

  • When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Rules of Participation
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.