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‎01-25-2024 12:39 AM

HP Recommended
Product: HP Omen 16
Operating System: Microsoft Windows 11

Hi guys. I recently got this laptop for Christmas, it was all set up and everything worked perfectly fine. I had it connected to my monitor, mouse, keyboard, and headset. When I unplug my laptop from my monitor, it works perfectly fine until I restart it. So apparently, when I power/restart my computer without it being connected to my monitor, the screen freezes after it boots me into the windows log on screen. I cannot interact with it until I plug it back in to my monitor but once it's connected to it, the screen is still frozen but my monitor displays the whole thing until I restart it and it shows both screens. Please help.

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1 REPLY 1

‎01-25-2024 12:41 AM

HP Recommended

SPECS:
AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz
AMD Radeon RX 6650M
16.0 GB of RAM

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