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‎04-15-2019 04:06 PM - last edited on ‎04-15-2019 04:11 PM by Retired

HP Recommended

I have the same problem in every game. I had omen 15 from 2017 model changed keyboard at repair shop, problem not solved. I returned laptop and bought new omen model from 2018 and AGAIN the same problem. With external keyboard there is no problem.

 

Hp released some bios fix for keyboard input. Didnt help at all. Sry but never HP again.

1 REPLY 1

‎04-16-2019 10:54 AM

HP Recommended

@matija1991


Welcome to HP Community

 

I understand your concerns and frustration

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 

Thank you

KrazyToad
I Am An HP Employee

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