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‎02-17-2019 01:51 AM

HP Recommended
Product: Hp Folio 9470M
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

This has been an ongoing issue for quite some time with my HP Folio 9470M model. 

 

When using the laptop, after a brief period the cursor begins behaving erraticly, jumping, leaping, and randomly performing pinch/zoom functions in applications such as Chrome.  Oddly, if I close the laptop lid (putting the system in sleep mode), re-open it, and press the power button to re-engage the system, the mouse will behave normally again for a while.  Ultimately, however, it will revert to the same erratic behavior again eventually.

 

I have explored forums here and installed suggested driver updates, and even disabled the tap fuction for the mouse, but the issue still persists.  Any insight would be much appreciated.

 

Thanks!

 

Casey

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