08-25-2013 12:47 PM
Please use the following steps (for Windows):
(a) Click printer desktop icon,
(b) Clict "Set Preferences"
(c) Click "Advanced"
(d) In "Print in Grayscale" select "Black Ink Only"
(e) Click Ok/Apply
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07-16-2014 12:28 PM
Did this... It didn't work. Nothing changed. Just to be sure, I also tried selecting "High Quality Greyscale" and still nothing changed. When did this become an advanced option anyway? Some actual help please.
08-11-2014 10:01 PM
The Photosmart 5520e has a permanant printhead and some ink is required to keep the printhead from clogging. See the document here for information on how ink is used, the Photosmart 5520e is an "IIC" printer in the terminology of that page.
Bob Headrick, HP Expert
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