Officejet 7000 Wide Format not printing Black

[Finto]

Hi THere.  I have a HP Officejet 7000 wide Printing format and it is not printing Black.  The ink levels are showing full.  I have cleaned, 2nd tier clean & Aligned the printer with no affect. 

I had removed the old cartridge when this happened and it was actually half full, so I also bought a new cartridge and it still prints the same. 

Any ideas out there?

Thanks

Finto

[Ciara_B]

Hi Finto

So you've cleaned the printhead?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01758227&tmp_task=solveCategory&cc=us&dlc=en&ju...

Ciara

[cloudlet]

Hi, 

Did you ever find a solution to this problem?  I have just experienced the same thing.  I've tried cleaning the nozzles, replacing the cartridge, checking for a blocked vent and I'm still not getting black.

Thanks.