Question
Reply
 
Student
millie-dog
Posts: 1
Member Since: ‎12-09-2013
Message 1 of 2 (1,137 Views)

Photosmart 6510: new black ink printing in grey only

Hey! I have recently changed the black ink cartridge, but it is not printing in black - only grey!

 

I have done the following to solve the problem:

 

1. The new cartridge is HP original

2. Print level shows full black cartridge

3. The printheads are cleaned using Tools

4. Installed the HP Print&Scan Doctor - to faults found - all marks are green

 

Is there anything else I can do?

 

Provost
Bob_Headrick
Posts: 16,007
Member Since: ‎11-17-2008
Message 2 of 2 (1,113 Views)

Re: Photosmart 6510: new black ink printing in grey only

The troubleshooting steps in this document may help resolve issues with the Photosmart 6510 not printing black properly.  Be sure to check the vents as shown in Solution Two.

 

Bob Headrick, Microsoft MVP Windows Expert - Consumer,  HP Expert

I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation