12-09-2013 04:15 AM
Hey! I have recently changed the black ink cartridge, but it is not printing in black - only grey!
I have done the following to solve the problem:
1. The new cartridge is HP original
2. Print level shows full black cartridge
3. The printheads are cleaned using Tools
4. Installed the HP Print&Scan Doctor - to faults found - all marks are green
Is there anything else I can do?
12-09-2013 02:10 PM
The troubleshooting steps in this document may help resolve issues with the Photosmart 6510 not printing black properly. Be sure to check the vents as shown in Solution Two.
Bob Headrick, Microsoft MVP Windows Expert - Consumer, HP Expert
I am not an employee of Microsoft or HP, I am a volunteer posting here on my own time.
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