05-14-2013 11:08 PM
I just changed the black ink cartridge for the first time in my Photosmart 6525 after the ink ran out. Now it will not print black at all. The black block show up missing on the test page.
I've run test pages and now the other cartridges are getting low! THIS STINKS
05-15-2013 06:16 PM
I see you are having a print quality issue with your Photosmart 6525 series e-All-in-One. If you just changed the cartridge, then it is possible that the cartridge contacts are not clean. Try wiping the contacts clean on the cartridge and in the printhead of the 6525.
As well, take a look at the document linked below.
If the troubleshooting doesn't fix the problem, then I would advise you contact HP Tech Support about your printer. If this is the first change, then I'm guessing the printer is less than a year old. Please click the link below to obtain the contact number for HP Tech Support in your location.
Hope this helps,
11-14-2013 10:40 AM
Just wondering if Jason's suggestion solved your issue?