problem setting up 8600 (63 Views)
Posts: 1
Registered: ‎12-02-2012
Message 1 of 2 (63 Views)

problem setting up 8600

Hi there!

I just purchased the 8600 and I'm getting held up (in the home stretch!) because the printer is not recognizing the fact that I just loaded the ink!  The set up animation on the printer screen keeps looping through the installation of ink cartridges, and does not advance beyond that - even though all are loaded!


Regents Professor
Posts: 4,641
Registered: ‎01-11-2012
Message 2 of 2 (50 Views)

problem setting up 8600

I would try completing a hard reset. To do this unplug printer with it powered on for about 30 seconds then plug it back up and start process again.

Let me know how it goes.

Give Kudos to say "thanks" by clicking on the white star under my name.

Click "Accept as Solution" if it solved your problem, so others can find it.
I work for HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation