problem setting up 8600 (63 Views)
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Student
JennyRo
Posts: 1
Registered: ‎12-02-2012
Message 1 of 2 (63 Views)

problem setting up 8600

Hi there!

I just purchased the 8600 and I'm getting held up (in the home stretch!) because the printer is not recognizing the fact that I just loaded the ink!  The set up animation on the printer screen keeps looping through the installation of ink cartridges, and does not advance beyond that - even though all are loaded!

Jennifer

Regents Professor
garytech1
Posts: 4,641
Registered: ‎01-11-2012
Message 2 of 2 (50 Views)

problem setting up 8600

I would try completing a hard reset. To do this unplug printer with it powered on for about 30 seconds then plug it back up and start process again.

Let me know how it goes.


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