mac indicates "printer offline" when trying to print after the printer has gone into sleep/standby

[robmackay21]

Each time I try print a document after a period of time and the printer has gone into sleep or standby mode, my mac indicates that the print job is on hold as the printer is offline. The only way I have figured out to resolve this issue to date is to shut the printer down and then restart it.

Is there a more efficient way to solve this problem?

[PrintDoc]

What printer?

How is it connected?  If networked, what router?

What version of OS X?

[robmackay21]

Thanks for the reply.

HP3050A - All in One

Connected at home via a Huawei router ( Echolife HG 520c)

OS X 10.6.8

[PrintDoc]

OK, it is likely your router.  Let's see if we can work around its limitations:

- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS. This is Google DNS. You can choose another external DNS if you wish.
- Click 'Apply'.

Now, shut down the router and printer, start the router, wait, then start the printer.

Finally, reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

[nocomputersmart]

I am frustrated.  Install Reinstall.  Printer works until it goes to sleep and then it says"offline" Have to start it again by shutting down and then start.

[heg]

printerwon'tprint; says "looking for printer". printer offline.

[epasco]

envy 114 ... off line

mac book pro

[epasco]

envy 114

router conection is ok

mack book pro

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@PrintDoc wrote:

What printer?

How is it connected?  If networked, what router?

What version of OS X?

---

envy 114  router conection is ok  version osx 10.9

[Advance23]

Hi epasco,

I understand that you are having an issue with your printer going offline. I will do my best to help you resolve this issue. Could you please follow the steps in this document for 'Printer is offline' Message Displays on the Computer and the Printer Will Not Print.

I hope this helps, let me know.

Thank you,

[Jim3108]

I'm a bit tired of persons claiming they work for HP asking inane questions before they attempt to answer the question. Here is a classic example.  While this info will be of interest it isn't necessary to supply an answer should this HP employee is trained in this wide system problem. Let's move on...