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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-24-2017 11:25 AM

HP Recommended
Product: hp deskjet gt 5820

Tell me,please,how do I buy new print heads for my printer.

7 REPLIES 7

‎03-24-2017 10:03 PM - edited ‎03-25-2017 11:46 AM

HP Recommended

The document here has information on changing the printhead for your Deskjet GT 5820.  Near the bottom of the page in information on purchasing the printhead:

 

Where can I get new printheads?

 

You can purchase new printheads from an HP Authorized Repair Center or Service Partner.
Find service for your HP printer from the HP support web site.
  1. Go to HP Support.
  2. Click Repair Center or Service Partner Locator from the Other support resources section near the bottom of the page.
  3. Read the information on the page to find the nearest repair center or service partner.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎03-25-2017 11:35 AM

HP Recommended

Write,please,more,I can't find on the page.

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‎03-25-2017 11:44 AM - edited ‎03-25-2017 11:47 AM

HP Recommended

 The Deskjet GT 5820 is not available in my country (USA) so I am only going by the information I could find on the HP web page.  What country are you in?  You will need to use the locater near the bottom of the page.  If you mention your location I may be able to provide specific contact information.

 

 

Where can I get new printheads?

 

You can purchase new printheads from an HP Authorized Repair Center or Service Partner.
Find service for your HP printer from the HP support web site.
  1. Go to HP Support.
  2. Click Repair Center or Service Partner Locator from the Other support resources section near the bottom of the page.
  3. Read the information on the page to find the nearest repair center or service partner.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎03-25-2017 12:14 PM

HP Recommended

I live in Russia.I've been looking for information on how to buy new printheads. The fact that my printer was not pumping ink,i.e. the ink tubes -white. And I understand that if buy new printheads ,there will be bleeding ink. Help,please.

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‎03-27-2017 03:56 AM

HP Recommended

I live in Russia. Prompt ,please,the room service,I can't find it . I need to find a way to buy new printheads. Help,Please. Really need Your help.

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‎03-27-2017 09:43 PM

HP Recommended

Is your printer still in warranty? You can check with HP's warranty tool here.  Was the printer set up previously?  If the issue is in the pump mechanism a new printhead will not resolve the issue.  If the printer has never been successfully set up I would suggest you contact HP for service.

 

From a post by Sunshyn2005, to contact HP Support see the following link to create yourself a case number, then call and it may help speed up the call process:


Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
 
Case number and phone number appear.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎03-27-2017 10:31 PM

HP Recommended

I have asked to have one of my colleagues step into this thread or your thread in the Laserjet forum.  Hopefully one of them will have some helpful information.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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