12-19-2009 01:06 PM
Using Snow Leopard 10.6 with Laserjet CP1518 in Office 2008:
The blue color on the screen is printing purple. I updated the HP firmware, checked if ColorSync needed a repair, etc, etc but printer is still printing purple instead of blue. Any suggestions please?? Thanks!
12-19-2009 02:29 PM - last edited on 02-20-2017 02:24 PM by OscarFuentes
Start with the Diagnostics report. (See solution 8 of this document (not mac specific))
If the diagnostics page looks good, start at the top of the document with any generic steps to review whether issue is not paper/media or application specific.
|Colors not printing or inaccurate|
Sealing tape still on the print cartridges
|Print cartridge is damaged|
|Paper quality is poor, likely due to extremely high or low humidity|
|Color printing inconsistently after installing new cartridge||The product is set to override the Replace <Color> Cartridge message and to continue printing|
|Another print cartridge is damaged|
|Colors on the printed page do not match the colors on the screen||Colors on the computer monitor might differ from the product output|
|Software program might interpret extremely light colors as white or extremely dark colors as black|