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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-20-2017 05:11 AM

HP Recommended
Product: HP Laserjet P2015dn
Operating System: Microsoft Windows 10 (64-bit)

Hi 

 

I am having stability issues with my printer connect, this is a new set up I tried as the printer is now a little further away so I switched to an ethernet cable, 5 metes.  This is going direct and not via any router from the laptop to the printer. 

 

The printer has a fixed IP. I was able on the first day to set it up and print via the ethernet cable.

 

Happy days! I'm an IT genius..so I thought 😞 

 

When I restarted my computer the next day it was not able to find the printer.  The printer formerly was on a wider company network and now is standalone. 

 

I have run HP Scan and Print doctor and naturally, it cannot see it as the ethernet connection is gone.  

 

I attach a printout of the Network Configuration that the printer gave me. 

Printer config.jpg

Any advice would be greatly appreciated. 

 

 

 

1 REPLY 1

‎03-20-2017 05:19 AM

HP Recommended

As an eXtra piece of information 

 

If I go to add Printer and add via TC/IP .. put in the host name it adds the printer again and I can Print again.  how can I get it to remember this connection?

 

If i disconnect the Ethernet Cable or power off the laptop it looses the printer again and I have to add it again. 

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