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Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
HP LaserJet Pro 500 color MFP M570
Microsoft Windows 10 (64-bit)

I have lost the password for my LaserJet Pro 500 color MFP m570dn printer. How can I reset the password? I found some hints that I have to do a cold reset, but I did not find a way how to do a cold reset that was working for me.

 

Could you please tell me how to reset a forgotten password?

 

 

1 REPLY 1
HP Recommended

What you can do is do an NVRAM init and it will completely wipe the machine and set everything back to factory settings. Again, you will have to reconfigure the machine after preforming this method.

 

1. Turn the product off.

2. Touchscreen control panel models: Press and hold the lower right quadrant of the touchscreen. Keep the quadrant depressed as you turn the product on.

3. When the Permanent Storage Init. message appears on the display, release the buttons.

4. When the product has finished the NVRAM initialization, it returns to the Ready state.

I am an HP employee.
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