• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎10-21-2016 02:05 AM

HP Recommended
Product: HP LaserJet Pro M1136
Operating System: Microsoft Windows 10 (64-bit)

M1136 installation just hanging, I have the disc but still just hanging saying installing. Left it overnight and still there

Help

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-21-2016 11:49 AM

HP Recommended

Hello @Boza,


Thanks for showing your interest in the HP Forums! I see that you are having issues installing the printer software. I would like to help.

 

I would uninstall and reinstall the printer software.

 

Immediately after connecting the USB cable, follow the steps in this document: A Fatal Error Displays During Software Installation.

This should resolve this error message.

 

Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers! Good Luck!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

2 REPLIES 2

‎10-21-2016 11:49 AM

HP Recommended

Hello @Boza,


Thanks for showing your interest in the HP Forums! I see that you are having issues installing the printer software. I would like to help.

 

I would uninstall and reinstall the printer software.

 

Immediately after connecting the USB cable, follow the steps in this document: A Fatal Error Displays During Software Installation.

This should resolve this error message.

 

Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers! Good Luck!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

‎10-23-2016 11:57 PM

HP Recommended

Thank you Gemini02 it worked a treat all is good now

 

Boza

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.