09-12-2012 11:54 PM
I tried the suggestions that worked for someone with the same OS (Windows 7) and the same HP copier purchased from Costco (HP Officejet 6700. I tried to go into the CD installation files and download the Windows Vista Compatibility mode and it came back with the same error message a couple of times. Does anyone have any suggestions what to try next? Thanks!
09-13-2012 12:19 AM
Why you have to use compatible mode when you can download driver and full feature from the following link ?
**Click the KUDOS thumb up on the left to say 'Thanks'**
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09-13-2012 08:26 AM
When I download the drivers for (Windows 7 64 bit) online I get the same error message as I do using the CD that the software cannot be installed. When I choose the online help it comes back with no solution. Others have had this problem with the same printer/OS but their solutions have not helped me. I will attempt to get help from HP.
Thanks for your help!