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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2017 03:24 AM

HP Recommended
Product: HP Color LaserJet CP5225n
Operating System: Microsoft Windows Server 2008 (64-bit)

Hi

 

We got a new HP Color LaserJet CP5225n printer a half year ago and installed it at our printserver (Server 2008 64bit), with the newest driver from HP Support. At first the co-workers complained that the print quality was very bad and we changed the driver to HP Universal Printing driver and the problem vanished.

 

Lately it has beeing used by a lot of co-workers, using different Autodesk software and they are not happy about the scaling. If they print using the option 1:1 scaling, the measurement are not right. On our old minolta, lexmark and kyocera printers it prints correctly.

 

We cannot find any settings in the print driver/web configuration to fix this. Does anyone have an idea how to fix this?

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