• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-17-2017 08:11 AM

HP Recommended
hp LaserJet 5100 showing cycle Power to continue when I sent job to it.
3 REPLIES 3

‎01-17-2017 05:04 PM

HP Recommended

There should also be a numerical code above the message like 50.1 or similar. We need that code in order to help you.

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-19-2017 12:14 AM

HP Recommended
52.0
1 person found this reply helpful
Was this reply helpful? Yes No

‎01-19-2017 06:37 AM

HP Recommended

Not a good error. It means the motor inside the laser/scanner assembly is not up to speed. Never taken this laser/scanner apart so I do not know if possible to lubricate the shaft of the motor. You will probably need to replace the laser/scanner assembly. Found only 1 on ebay but not that expensive. Not hard to replace when you download the service manual.

 

http://www.ebay.com/itm/Q1860-69004-RG5-7037-000CN-Laser-Scanner-Assembly-for-HP-LaserJet-5100-/1320...

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.