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Honor Student
camy45
Posts: 1
Member Since: ‎02-02-2011
Message 1 of 13 (11,749 Views)

Error Code on HP photosmart all in one printer

 I am now receiving this error code:

0xc19a0013 What does this code mean?

 

Thank you!

 

 

Provost
PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 13 (11,719 Views)

Re: Error Code on HP photosmart all in one printer

According to Google its an ink system failure.

 

It would help to know what printer model it is.

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Student
murpholl
Posts: 1
Member Since: ‎04-07-2011
Message 3 of 13 (11,610 Views)

Re: Error Code on HP photosmart all in one printer

I have this same error code.  I have an HP Photosmart C7250 printer.  I still get this message after I put in the new ink.  I have to turn the computer off and back on to get one page to print.  Please help figure out how to correct this.  Thanks.

Provost
PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 4 of 13 (11,593 Views)

Re: Error Code on HP photosmart all in one printer

You probably need a new printhead or pump.  Either is financially prohibitive vs. a new printer.

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Student
dgauger
Posts: 1
Member Since: ‎07-17-2011
Message 5 of 13 (11,378 Views)

Re: Error Code on HP photosmart all in one printer

i have an HP Photosmart 8250 and I received an error "0xc19a0013". I had replaced all of the cartridges and then decided I would try to print greyscale. Thats when I got me error. Now i can't print anything. It sounds like it prints, but it doesnt.

Any ideas on how much to fix the problem?

 

 

Dgauger
 

Student
Techiedd
Posts: 1
Member Since: ‎07-20-2011
Message 6 of 13 (11,356 Views)

Re: Error Code on HP photosmart all in one printer

Depending on your model there are 2 solutions:

1- reset the unit as the example below:



Solution one: Reset the product

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
      NOTE:  The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
    Figure 2: Example USB connection (your product might not look exactly the same as this example)
    Description of disconnecting the USB cable.
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again
    You may need to contact Tech support for Hp to find out your reset for you specific model.
    If the reset fails it will require a service.
    NOTE: if you are using refilled or remanufactured cartridges  try  the reset with genuine hp cartridges as they have specific firmware to work with the printer.
Student
maria36
Posts: 1
Member Since: ‎10-08-2012
Message 7 of 13 (9,777 Views)

Re: Error Code on HP photosmart all in one printer

error message 0xc19a0013

Honor Student
PITA1018
Posts: 2
Member Since: ‎09-29-2013
Message 8 of 13 (6,771 Views)

Re: Error Code on HP photosmart all in one printer

I AM GETTING AN Oxc18a0207 system ink error on my photosmart C6180 printer

HP Support Agent
Lil_Lisa27
Posts: 2,122
Member Since: ‎09-04-2013
Message 9 of 13 (6,750 Views)

Re: Error Code on HP photosmart all in one printer

Hi PITA1018,

 

I understand that you are getting an error message on your printer 0xc18a0207 with a problem with ink system. I have been able to locate a document <here>. Follow through all the steps listed in the document.

 

Please let me know if this has resolved your issue.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!



Lil_Lisa27
I work on behalf of HP
Honor Student
PITA1018
Posts: 2
Member Since: ‎09-29-2013
Message 10 of 13 (6,746 Views)

Re: Error Code on HP photosmart all in one printer

This solution did not work

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