Officejet Pro 8500 Scan to network folder issue

[jedijawa]

I have followed all the steps to setup my scan network folder.  i made a folder, i enabled SMB sharing, i added the folder to shared folders, i input evrything as requested, when i press save and test, it gives an error that the computer needs to be turned on.  i dont know what to do, please help.  

Network path:  \\ALEJANDRO RIVERA’s Mac Mini\Users\JAWA\Documents\Printer Scans Mac

username:  ALEJANDRO RIVERA

Password:  ********

[yellstr · Accepted solution]

Hi

It seems that the computer name does not really work in this scenario.

I used IP address instead (you can find your Mac's IP on the Network pane of the system preferences) and everything worked.

Also, you don't have to write the whole local path to your shared folder, like /Users/JAWA/....

Just write the folder name right after the IP address.

Here's my working example:

\\192.168.1.2\FaxInbox

[bchywomn]

I've done exactly as you've stated, but stll have issues.  I've got the e-mail issues working and scanning and printing fine wirelessly, but after DAYS of trial, I cannot get the Network folder issue.  Am I missing something?

Network Path:

\\192.168.1.1\MyScans

[ShlomiL]

Please clarify which Mac OS version you are using, If it is Lion it may explain..

The feature will not work with Lion currently due to network sharing protocol changes of the OS.

You may find a detailed description below:

Mac OS X 10.7 (Lion): A 'Network Error' Message Displays when using Scan or Digital Fax to Network F...

Regards,

Shlomi

[bchywomn]

It's Mac OS X 10.6.8

Thanks for your help!

[Jay-p]

seriously i dont get this - my uncle upgraded from snow leopard to LION and his scan to computer from the printer on the 8500a WORKS - i fresh installed lion and it doesnt work ! -  HP says they dont have the right drivers yet - but yet this feature works on my uncle's imac

[ShlomiL]

Hi bchywomn,

Please try following the steps below:

1. Create a new folder on your PC

2. Right click (CTRL+Left click if using the Mac keyboard) it and then select Get Info.

3. unlock the screen, set the everyone term as Read & Write, located under Sharing & Permissions..

4. Enter System Preferences > Sharing and then select File Sharing from the left bar.

5. Click the Options button, mark the Share files and folders using SMB (Windows) and click Done

6. Under Sahred Folders, click the Plus sign and select the configured folder.

7. Make sure that "Everyone" permissions are set to Read & Write under the Users list as well.

8. You will see the IP Address listed at the top of that screen, take a note to configure it from the EWS page.

You should use the following path template:

//IP-ADRESS/Sahred-Folder-Name

Make sure to include your username and password while setting the network folder scan.

[ShlomiL]

Hi Jay-p,

As the software been installed before the upgrade, it should continue working later.

However, the installation package is not supported by Lion.

[bchywomn]

FINALLY!!!  THANK YOU!!! 

[LGGeiger]

I'm trying your suggestions, but no help yet on an iMac running Lion 10.7.2.  I have the latest HP drivers for my 8500A.

I'm confused about the direction of the slash marks in in the path, and obviously doing something wrong.

If I use the forward slash marks as in your illustration, I get a path error: "Invalid Input"

If I use backward slash marks as in the sample below the path window in the EWS page, I get a Network Error.

I've made all the other changes you suggested.

Much thanks for any help.