Posts: 1
Member Since: ‎08-03-2011
Message 1 of 2 (1,180 Views)

why does black print come out blue??

My HP Photosmart Premium C309 printer is destroying all my expensive photo paper flyers by not printing in black - where black print should be, everything comes out a pale medium blue. I've tried re-installing the program, unplugging and shutting down, etc. PLEASE HELP ME....QUICK! THANKS!!    

Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 2 (1,153 Views)

Re: why does black print come out blue??

Black ink cannot be used on photo paper.  It must be created using color inks.  Make sure your color inks are full.


Also, you must use HP photo paper or you will get odd results.

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation