Poly Studio running in Teams mode in Commercial Tenant unable to join GCC High hosted meetings.

[IT0001]

Hello,

I'm running multiple Poly Studio X systems.  My company operates in two Microsoft 365 tenants, one in Commercial and one in GCC High.  My Poly rooms are in the Commercial tenant.

When attempting to join a Teams meeting created by a GCC High user, I receive the message:

"External meeting

This meeting is hosted on a separate cloud service and cannot be joined from this device.  Try joining from Teams on your personal device."

I understand that this is not yet supported in Teams for Android per Microsoft:

Teams Rooms and Devices feature comparison - Microsoft Teams | Microsoft Learn

My question to the community is whether anyone is aware if this functionality is on the roadmap or if there is any decent work around besides using Device Mode.  I was unable to find anything on the roadmap regarding Android support for cross cloud meetings:

Microsoft 365 Roadmap | Microsoft 365

[Meghana_10]

Hello, @IT0001 Welcome to the Poly HP Support Community. 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

https://support.hp.com/us-en/poly

Please feel free to contact us here anytime you need any further assistance.

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,
Meghana

Have a great day!