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HP Recommended
HP Pavilion m6 1090-se
Microsoft Windows 7 (64-bit)

I had misplaced the drivers CD which came with my laptop but I didn't realize until I had to do a fresh install of OS.
I went for it anyways hoping that I'd download the drivers off the internet and won't be a problem.

---------------------------------------------------------------------------------

-The basic issue is, HP has not provided drivers for Beats Audio (IDT Audio Codec) under the Windows 7 section.
-The one provided under the Windows 8 section is 6.10.6433.0.

I've downloaded that one and installed it. It works fine until I perform a system shutdown, everytime I turn on my PC and actually reach the desktop, the system stops producing any sounds afterwards. I can hear the Windows Startup sound though (The one which gets played before reaching the login screen) but no sound after I actually log in

To solve this, I always have to uninstall everything related to IDT Audio Codec and then sounds get back on but the beats subwoofer located under my laptop stops working. The sound is pretty low without the subwoofer so I actually need to install the drivers.

I've downloaded like ten or so different drivers from the internet, tried every single one but encounter the exact same problem every time. 

I'm using Windows 7 Ultimate 64bit. The exact model of the laptop is, HP Pavilion m6 1090-se Entertainment Notebook PC.

Please help me if possible.

Regards,
Hannan.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Here's what I recommend...

 

Reinstall W7.

 

Then install SP1 from the standalone download if your original installation of W7 does not include sp1.

 

http://www.microsoft.com/en-us/download/details.aspx?id=5842

 

Then install these drivers in this order and restart the PC after each driver is installed.

 

1. Intel chipset installation utility.

 

2. AMD Graphics driver (this also installs the Intel HD graphics, so it is the only one you need to install).

 

3. IDT Audio driver I posted.

 

4. Ethernet.

 

Then you can install the rest of the drivers in any order you want.

 

I am skeptical that the switchable graphics your notebook has will work on W10.

 

Some of the W8 drivers will work on W8.1, but some may not.

 

Anyway, first see if your notebook runs OK again with a fresh install of W7 SP1 and the right drivers.

 

If it does, you can experiment with W8 and newer from there.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

See if this driver works...

 

TITLE: IDT High-Definition (HD) Audio Driver

VERSION: 6.10.6392.0
DESCRIPTION:
This package contains the driver that enables the IDT High-Definition (HD) Audio
in supported notebook models that are running a supported operating system.

PURPOSE: Routine
SOFTPAQ FILE NAME: sp56953.exe
SOFTPAQ MD5: 94e6b68c40c6fb955d5a3d62a015a2a5
SUPERSEDES: None
EFFECTIVE DATE: May 04, 2012
CATEGORY: Driver-Audio
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Notebooks

HARDWARE PRODUCT MODEL(S):
HP Pavilion m6 Notebook PC

OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56953.exe

 

You may have to reinstall W7 since you have tried so many drivers and the registry may have become corrupted.

 

HP Recommended

Hi there. Thank you for sparing some time for me.

Well, I've installed it but it's not working.
I'm facing the same problem, the sounds work till the login screen and even the login sound works but nothing works after that. If I try to play a mp3 file, "Windows media player encountered a problem while playing the media file."

Now I'm also starting to believe that it's something to do with my OS.

What do you personally recommend me to do. Reinstall Windows 7 or upgrade to Windows 8.1?

I've got some follow-up questions as well,
As the laptop was made for Windows 7, that's why I went for it in the first place.

Will the Windows 8 work just as fine on it? Keeping in view that HP has provided the drivers for Windows 8 as well. But what if I switch to Windows 8.1 instead. Will the drivers for Windows 8 work on Windows 8.1 as well? Without any problems, of course.

I've been a Windows 7 user since it launched and I've not even tried any other OS so that's why I'm curious.

I'd like to switch to Windows 10 though, keeping in mind that Microsoft has provided every essential update for it but I don't know whether I'll be able to run it as HP has not provided any updates for it.

Thank you.

HP Recommended

You're very welcome.

 

Here's what I recommend...

 

Reinstall W7.

 

Then install SP1 from the standalone download if your original installation of W7 does not include sp1.

 

http://www.microsoft.com/en-us/download/details.aspx?id=5842

 

Then install these drivers in this order and restart the PC after each driver is installed.

 

1. Intel chipset installation utility.

 

2. AMD Graphics driver (this also installs the Intel HD graphics, so it is the only one you need to install).

 

3. IDT Audio driver I posted.

 

4. Ethernet.

 

Then you can install the rest of the drivers in any order you want.

 

I am skeptical that the switchable graphics your notebook has will work on W10.

 

Some of the W8 drivers will work on W8.1, but some may not.

 

Anyway, first see if your notebook runs OK again with a fresh install of W7 SP1 and the right drivers.

 

If it does, you can experiment with W8 and newer from there.

HP Recommended

Alright, I'll do that within a few days and post a new thread if the problem still presists. This thread can be locked and archived till then.

Thank you very much for the guidance.

HP Recommended

You're very welcome.

 

Please reply to this thread if that audio driver works, because if it does, I will ask the forum administrators to contact HP and have that driver uploaded to the m6-1000 notebook series support pages.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.