Beats Audio, Rest computer

[AOZ]

I rest my computer and now my sound doesn't work and I have no beats audio.

Thanks

[A4Apollo · Accepted solution]

Hi! @AOZ, Thank you for joining the HP Forums!

I understand that beats audio is not working on your computer.

Please try few steps mentioned below.

Go to windows desktop
Hold Windows key + Letter R key.
Run dialog box would open type devmgmt.msc
Device manager window will open.
 Righ Click Menu select Update Driver Software.
Select browse my computer for driver software.
Choose Let me pick from a list of device drivers on my computer.
Select next and follow the instructions and click finish.
Choose High Definition Audio Device.
Select Yes in the Update Driver Warning.

Please provide the product number and operating system of your computer. So I can get you a better solution.

Let me know how it goes!

Have a great day!

[AOZ]

Awsome. All working now

[A4Apollo]

Hi! @AOZ, Thanks for the reply.

I am happy to hear that your issue got resolved.

If you have any issues in future you can always reach out to us.

Thanks again for your time and patience.

Have a great day!

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