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‎09-02-2013 07:19 AM

HP Recommended

Hi, I was watching a CD on my ENVY m6 last night and everything was working fine.  Today I have the speaker icon with a red cross in the lower right corner of the screen and when hovering over it says "No audio output device is installed".  I tried uninstalling the device driver but that didn't fix it it. 

 

 

The device driver "IDT High Definition Audio Codec" under Sound, video and game controllers in Device Manager also has a yellow exclamation mark.  When I uninstall and reboot, it just comes up again with the yellow mark.  If I try to upgrade the driver, I get an error message "Windows found driver software for your device but encountered an error while attempting to install it.  A device attached to the system is not functioning".

 

Help...

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2013 05:43 AM

HP Recommended
Installing this driver fixed the problem: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-109...

View solution in original post

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4 REPLIES 4

‎09-02-2013 07:26 AM

HP Recommended
the status message in Device Manager is "This device is not configured correctly. (Code 1) A device attached to the system is not functioning."
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‎09-04-2013 05:57 AM

HP Recommended

Does anyone have any ideas on how I can resolve this problem?

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‎09-09-2013 05:43 AM

HP Recommended
Installing this driver fixed the problem: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-109...
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‎09-27-2016 06:40 PM - edited ‎09-27-2016 06:45 PM

HP Recommended

I had a same issue on Windows 10 on my Envy M6 1125dx machine.

 

Error "No Audio output device is installed"..  

 

Driver link : http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_109687_1&lang=en&cc=US

 

After installing it works like a charm...

 

Thank you for the solution.

1 person found this reply helpful
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