03-17-2017 05:50 PM
windows 10 up date today and now audio sound is not working, has anyone else experenced this?
03-17-2017 05:56 PM
Try installing drivers from the lenovo website : http://support.lenovo.com/us/en/downloads/ds032124
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I am not an HP Employee
03-17-2017 06:03 PM
Hi, @rfunsinn :
If your notebook has 4 GB of memory, I know you are not going to believe this, but for some crazy reason having 4 GB of memory installed on that platform causes the sound not to work.
Try this workaround for that if your notebook has 4 GB of memory...
A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.
Microsoft suggests running msconfig.exe and heading to the Boot tab. Click the Advanced options button, check the Maximum memory box and set the value to 3072.