HP Envy 13 - Microphone not sensitive

[Avan1]

I just bought a hp envy 13-d045tu today and had the same exact problem too. I've tried all the possible settings and driver updates too. Please look into this, HP.

[Kelvin2]

Same issues. The microphone is not working in my new arrived laptop. Aready updated all the drivers from the HP support website. Please fix 

[Kelvin2]

turn off sound effects for the Microphone Array.

This is done by the Control Panel command ‘sound’-> ‘recording’ tab -> select ''MICROPHONE ARRAY" and click on ‘properties’ ->on the ‘microphone’ pane select the ‘enhancements’ tab -> click the check box ‘disable all sound effects’ then click ‘OK’ on all of the panels back upto the sound panel.

Tired and it fixed hopefully can help you guys

[kirrri · Accepted solution]

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@Kelvin2 wrote:

turn off sound effects for the Microphone Array.

This is done by the Control Panel command ‘sound’-> ‘recording’ tab -> select ''MICROPHONE ARRAY" and click on ‘properties’ ->on the ‘microphone’ pane select the ‘enhancements’ tab -> click the check box ‘disable all sound effects’ then click ‘OK’ on all of the panels back upto the sound panel.

Tired and it fixed hopefully can help you guys

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Great work Kelvin2!

I also made sure that "Microphone Array" was set as the default recording device too - and with your help it now seems to be working brilliantly! That said, this problem has a track record of coming back but hopefully it's fixed 🙂

Thanks again,

Kyran

[Andyc2]

Hi I hae the same problem tried turing of enhancments but still wont work can anyone help

[HPpavillion1]

Process improved microphone performance with skype .Why is this so? I still need to speak louder than I expected for skype to play back my test 

[thepeteh]

I am also having the same problems, none of the above solutioins seem to work for me.

HP, can you release a fix?

[Lolo--44]

Hi,

Same issue on HP star wars edition 15" laptop 😞

Is HP this bad now in 2016 about drivers / settings ?

Is B&O / Realtek this bad  as well ?

this is a SO STUPID issue, today, we all need mike to work perfectly for either Skype, TeamSpeak or many other online playing softwares !!!

I need a fix !

[kirrri]

Have you tried uninstalling the B&O drivers through the driver manager? This will cause your laptop to use the default windows drivers which seemed to work for me.

I agree that this issue really should be resolved and I'm shocked it's still unofficially patched; however if you fiddle around enough you may be able to fix it yourself.

Best if luck,

Kyran

[HPpavillion1]

Got my best solution from Skype
Others with similar problems with HP
worked well on my HP pavillion with windows10

https://community.skype.com/t5/Windows-desktop-client/Help-Windows-10-Microphone-not-working/td-p/40...

 
1. Run Device Manager
2. scroll down to Sound, video and game controllers
3. single, left click the small arrow to the left.  It will expand the "Sound Video, and game controllers"
4. Single click / select your audio controller -- in my case it was "Realtek High Definition Audio"
5. Now you need to tell it to update the software driver.  I did this by selecting the 3rd icon in from the right.  It's an icon with a small green arrow pointing up.
6.  Tell it to "search automatically for driver software" -- Note:  you have to be connected to the internet.
7.  In my case, it found a new driver which was installed, and then the microphone worked