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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-27-2017 12:19 PM

HP Recommended
Product: HP ENVY X2
Operating System: Microsoft Windows 10 (32-bit)

Sir or Ma'am,

 

I have reviewed many forums and updated drivers from differenct HP & Microsoft sites for months without restoring the ability to use my headphone jacks.  The sound from speakers worked prior to my recent attempts to get the headhpones to play sounds. Please assist. 

 

I am using an HP ENVY X2 with windows 10. 

 

1. Updated audio drivers and restarted countless times

2. Uninstalled audio drivers, deleted old files and reinstalled countless times

3. Installed older drivers

4. Updated bios

5. Updated HP support assistant

6. Used boot up component testing option

 

Thanks,

 BrokenEnvyX2

 

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