-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- HP Envy x360 Headphone Jack Wiggles (Normal?)

Create an account on the HP Community to personalize your profile and ask a question
01-26-2017 06:02 PM
I have an HP Envy X360. The audio is working fine. I noticed the headphone jack wiggles a bit. Is this normal? Maybe it's made this way to prevent breakage but I wanted to be sure. Does anyone have an HP Envy x360 and can tell me if the headphone jack is stiff or wiggly?
Much appreciated!
Solved! Go to Solution.
Accepted Solutions
01-27-2017 08:52 AM
As you said, we have 2 year warranty on this model of Envy. I'd recommend to not worry about it.And if you really wanted to have it looked at, I'd think more issues would come about since the jack is most likely soldered to the motherboard.
01-26-2017 07:58 PM
So if you have it plugged in, does it move it all or have any play?
It seems to work fine and has a two year warranty. My concern is it'll get worse.
I ordered a headphone bluetooth adapter. That should prevent it from wearing out due to lack of use.
01-26-2017 08:09 PM
I just tried both headphones on my iPhone. Rock solid connection on both headphones. So unsure why there is a little movement with the right angled jack on the laptop. The movement is very small but there is a difference compared to the straight jack. But yeah, I use a Bluetooth headphones
01-27-2017 08:52 AM
As you said, we have 2 year warranty on this model of Envy. I'd recommend to not worry about it.And if you really wanted to have it looked at, I'd think more issues would come about since the jack is most likely soldered to the motherboard.
01-29-2017 06:00 PM
Eewl,
Thank you for the help!
I purchased this and it's been great:
https://www.amazon.com/gp/product/B013QJ0W8Q/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
It turns any pair of headphones into a Bluetooth headset.
I hope it's okay that I shared a product link.