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HP Recommended

I have an HP Envy X360. The audio is working fine. I noticed the headphone jack wiggles a bit. Is this normal? Maybe it's made this way to prevent breakage but I wanted to be sure. Does anyone have an HP Envy x360 and can tell me if the headphone jack is stiff or wiggly?

 

Much appreciated!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

As you said, we have 2 year warranty on this model of Envy.  I'd recommend to not worry about it.And if you really wanted to have it looked at, I'd think more issues would come about since the jack is most likely soldered to the motherboard.

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6 REPLIES 6
HP Recommended

I have an Envy x360 convertable.  With a straight headphone jack, feels rock solid.  With a right angled jack, there is some movement, but wouldn't quite say it wiggles.

HP Recommended

So if you have it plugged in, does it move it all or have any play? 

 

It seems to work fine and has a two year warranty. My concern is it'll get worse.

 

I ordered a headphone bluetooth adapter. That should prevent it from wearing out due to lack of use.

 

HP Recommended

I just tried both headphones on my iPhone.  Rock solid connection on both headphones.  So unsure why there is a little movement with the right angled jack on the laptop.  The movement is very small but there is a difference compared to the straight jack.  But yeah, I use a Bluetooth headphones

HP Recommended
Should I have HP check it out or not worry about it? My concern is all my business data. Can the SSD easily be removed?
HP Recommended

As you said, we have 2 year warranty on this model of Envy.  I'd recommend to not worry about it.And if you really wanted to have it looked at, I'd think more issues would come about since the jack is most likely soldered to the motherboard.

HP Recommended

Eewl,


Thank you for the help!

 

I purchased this and it's been great:

 

https://www.amazon.com/gp/product/B013QJ0W8Q/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

 

It turns any pair of headphones into a Bluetooth headset.

 

I hope it's okay that I shared a product link. 

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